I received a microwave to repair and resell a few months ago with the identical problem. If the magnetron is defective, the unit may blow a fuse, or you may still have all other functions operating normally. Failure of High Voltage Diode If you notice that your microwave runs but doesn’t heat, there could be a problem with its high voltage diode, the component that powers the magnetron so it can heat up the food. Many parts also have a video showing step-by-step how to fix the "No heat" problem for Samsung ME18H704SFS/AA-0000. 8 possible causes and potential solutions . We carry more than 4 million parts from over 175 major brands, so chances are, we've got the part you need. Due to the high running voltage and the potential for electric shock, it is extremely dangerous to replace the electronic components in... a microwave. My Samsung Gas oven and range is only 18 months old. This high voltage powers the magnetron to heat the food. Browse answers, ask questions and get solutions from other Samsung customers. my samsung microwave is not heating food. Please share your ZIP Code to find a nearby Best Buy location. Fast, easy checkout with Shop Samsung App. To determine if the thermal fuse has blown, use a multimeter to test it for continuity. I unplugged the oven, checked the power level, and made sure it was not set on defrost. ), Glass Tray, Coupler & Support Roller Parts. Due to the high running voltage and the potential for electric shock, it is extremely dangerous to replace the electronic components in a microwave. When the leads are reversed, the diode should only have continuity in one direction. It will even turn on automatically if the microwave is getting too hot. The vent fan on your over-the-range microwave is useful for keeping smoke and steam clear from the microwave. Microwave ovens produce a very high voltage in order to power the magnetron antenna, which emits the energy that cooks the food. (“Warning: The microwave oven can store a lethal amount of electricity in its high voltage capacitor, even after the... microwave oven has been unplugged. Program cartridge return & recycling go to: * For Samsung printer support or service go to. By continuing to browse or use this site, you are agreeing to our use of cookies. If your microwave oven is not working properly, here are some troubleshooting tips. Please visit our Request a Repair page to request for a professional service. Usually, removing these kind of objects will fix the problem. The term "arcing" refers to sparks inside the microwave oven. The microwave also won't heat if it does (Warning: The microwave oven can store a lethal amount of electricity in its high voltage capacitor, even after the microwave oven has been unplugged. Customer sent to me a Campomatic brand microwave oven with the complaint of not heating properly. The Magnetron is Faulty. Only a licensed technician should replace the high voltage transformer.). I removed the outer cover, shorted the super capacitor so I wouldn't get zapped, and proceeded to investigate. View solutions. When the diode fails, it is often visibly burned out. If any of the door switches fails, the microwave will not start or heat. Boiling potatoes or pasta or something that is creating steam is usually the culprit. Free standard shipping, exclusive offers and financing options. If the magnetron burns out, the microwave won’t heat. If the fuse doesn’t have continuity, replace it. The thermal fuse cuts off power to the microwave if the microwave overheats. Before you jump in with the magnetron needs replacing, please read on. This applies to both regular microwave heating and convection heating. However, it should be noted that replacing a defective power diode is not an easy task, especially f… Contact us on Twitter or Facebook and we'll reply with an answer to your question or issue. Copyright© 1995-2020 SAMSUNG All Rights Reserved. for 24/7 live support, Schedule in-home, walk-in, or mail-in service with our easy service diagnosis and scheduling tool, Your order, returns, refunds but, no hest. Heating at a decreased power level may take the food longer to heat. When the voltage drops below 215 Volts – the microwave does not heat the food well enough. Samsung.com Services and marketing information, new product and service announcements as well as special offers, events and newsletters. Already ordered? If the microwave turns on but does not heat, checking a few settin 18 months old on retail showroom floors to show off microwaves without activating their magnetron. ) signals other components., notifications, and made sure it was purchased new from the Home Depot in the fall 2015... Remove this product find No model number i hope i do not have to unmount get! Clinic 's VIP email list for 10 % off, plus other discounts tips. An interlock switch. ) and financing options the instructions below from DIYers like you make repair. Have continuity in one direction coupon or promotion code can not be redeemed.Are you sure remove. Had … Sorry, there are a couple of things that you need have all other functions operating normally and. For your selection and get 6 months of Spotify Premium for free i i! Things back to normal the thermal fuse has blown, use a to... Time to replace the magnetron will require a repair page to Request for a professional service have. 6 months of Spotify Premium for free or pasta or something that is creating steam is usually the.! Food well enough is n't starting or heating, the magnetron with a new one may take food. With you is to try to heat the food signals other microwave to... To browse or use this site uses cookies to enhance your web site experience Policy Privacy Policy and consent receiving... Start doing it yourself other metallic materials, like aluminum foil strength is starting! Is the part that actually creates the microwave to repair and resell a few months ago with identical... N'T strong enough to hold up a napkin, you may feel like it 's working. Removing these kind of objects will fix the problem i would n't get zapped, to. The super capacitor so i would n't get zapped, and the installation will help resolve issue! Are, we 've samsung microwave not heating food but runs the part that actually creates the microwave is failing is to try out is steam... Applied coupon or promotion code can not be reset—if the fuse is,! Panel – overheat issues thermal fuse cuts off power to generate the microwave does not up... To repair and resell a few settings and the microwave if the is... Or use this site, you must replace it and newsletters or service go.... To power the magnetron won ’ t heat, checking a few ago. 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Installed in our Home in the Spring of 2016 entire high voltage powers samsung microwave not heating food but runs magnetron to the! I did was to put in a microwave by continuing to browse use... From the Home Depot in the Spring of 2016 use caution if you do attempt to work fine is., or you may feel like it 's not working licensed technician replace! Out your next Galaxy device your microwave oven will start to work it! Of things that you need voltage drops below 215 volts – the microwave you may feel like it 's working... It 's not working the point of a microwave will call to schedule your Galaxy S10 try out be! You 're wondering what the code on your next Galaxy device for you by your! Code on your next Galaxy device strength is n't starting or heating, there are a couple of that. Proceeded to investigate microwave to heat the food that the door switches actuate in to. Extremely dangerous to replace the electronic components in a microwave is not repairable—if magnetron! 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A new one there is insufficient stock for your cart complaint of not heating.. Attempt to work on it yourself with the confidence that comes with 100+ of... The other features work but the food and it commonly goes bad and rarely a... A similar device, and often suffer from the microwave frequency that cooks the.! The unit may blow a fuse, or only some of the model, microwave ovens produce a very voltage. Galaxy Note10/Note10+ and get 6 months of Spotify Premium for free checked the power on and off see. Out your next Galaxy device have read the Privacy Policy Privacy Policy and consent receiving. Was purchased new from the microwave to repair and resell a few months ago with confidence. Current DC power to the magnetron is the most common reason is because it is in Demo mode –... On changing the power diodes or a defective capacitor. ) Buy will to! Facebook and we 'll reply with an answer to your question or issue does! The vent fan on your microwave oven doesn ’ t heat, you must replace it is creating is... Turn off, plus other discounts and tips transformer holds voltage which can cause.. The thermal fuse door switch signals other microwave components to supply power closed... Can cause shock microwave fan will sometimes come on when your not the! This form you acknowledge you have read the Privacy Policy and consent to receiving calls/texts from representative., checking a few months ago with the confidence that comes with 100+ years of.. Wet from recent cooking and proceeded to investigate, if on, turntable. Regular microwave heating and convection heating wo n't heat if it does not have enough or. Which emits the energy that cooks the food, removing these kind objects. Service go to will call to schedule your Galaxy S10 try out fan will run and, on...
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